What type of payment method may I use to pay for my purchase?
We accept the following payment methods:
- Visa, Visa Electron, Mastercard, American Express, and PayPal.
- Bank wire transfer
If paying via bank wire transfer, the bank coordinates to issue the wire transfer will be displayed. Shipment of goods will occur only upon receipt of funds at the bank.
For foreign customers, the costs of the bank wire transfer are at their expense. If the bank wire transfer is at the expense of Camelia Roma, it will be request a payment to cover costs.
Why was my credit card denied?
A credit card may be denied for the following reasons:
- the credit card may have expired. Check the date on the credit card to make sure it is still valid;
- the maximum allowed purchase limit on the credit card has been reached. Check with your bank that your card has not exceeded the maximum amount allowed for the purchase;
- the data entered may not be correct. Check that all the data entered on the mandatory fields are correct.
Is it safe to use my credit card on your website?
Yes, the data are encrypted and transferred through a SSL protocol. For payments via Visa and Mastercard, we only accept transactions performed through CES, Secure E-business System. Once the credit card has been verified and accepted by the CES, the system contacts the issuing bank to let the purchase go through. Once the bank has verified the authenticity of the card, the card is charged. Otherwise, the order is canceled.
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