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Product shipping is via courier: SDA/EMS

Where will I receive my order?

You will receive your order at your desired address (residence, office, mailbox, etc.).

When does the package arrive?

Italy: standard shipping, 3-5 business days (from 5 to 7 business days for Sardinia, Sicily and islands)
Europe: 5-7 business days
Spain: 7-10 business days
Russia: 10-15 business days
Worldwide: 7-10 business days

How about shipping costs?

FREE shipping in Italy
Europe: €10
Norway and Switzerland: €30
Worldwide: €30

Can I check the status of my order?

You will receive an email with your tracking code, that you copy and paste in

Shipments to Russia require 10/15 working days.

If the Customs hold the package for inspection, delivery may take a longer time not attributable to Camelia Rome.

The delays caused by unique events (such as, earthquakes, weather events, strikes, etc.) are not attributable to Camelia Rome.

Orders placed in the weekend will be processed on the following Monday. The preparation and delivery process can take more time during feast days; orders placed during this days will be processed the next working day.

Through a signature on delivery, the responsibility of the goods passes to the buyer. The person who signs, in fact, confirms the received delivery of the package and is responsible for the parcel itself.


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